Turning 'Shadow IT' into 'Better IT'

Sometimes things happen that seem undesirable, but they actually can turn out to be advantageous when viewed in a certain light, when approached in a certain way, or depending on circumstances. For example, this can be true when it comes to "Shadow IT" -- specifically, the adoption of technology without the involvement or knowledge of the IT organization. Most IT professionals for the past few years have struggled with the "shadow" adoption of technologies.

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